About Our Hospital

About The Links Road Animal & Bird Clinic in Toronto

Why can’t my pet see the same veterinarian/veterinary technician each time we visit?

We make every effort to accommodate our clients’ requests. However, there may be circumstances that prevent a certain veterinary team member from being available during your pet’s visit. Scheduling conflicts,…
Why is my veterinarian referring my pet to a specialist?

Our top priority is to make sure that our patients receive the highest standard of care and best possible outcome. This is why we sometimes make the decision to refer…
Can I call and have you fax a copy of my pet’s viral status, rabies certificate and/or proof of vaccinations to the kennel where my pet will be staying?

The staff at our Toronto clinic would be happy to send proof of your pet’s health status to your pet’s kennel. Just let us know the fax number.
What are your requirements for boarding?

We require that birds have been tested negative for Chlamyia, Polyomavirus, and Beak and Feather Virus within the last 12 month period. For reptiles, we ask that you provide all…
Do you perform at-home euthanasia?

We don’t. However, if you would like a veterinarian to come to your home, the staff at our Toronto clinic may be able to suggest a mobile veterinarian who can…
If my pet’s problem doesn’t get better, can I get a refund for his/her veterinary care?

Unfortunately, we can’t offer refunds for veterinary care. Our fees cover the cost of examining, testing, diagnosing, and treating your pet at our Toronto clinic. Not all health problems have…
What precautions/measures do you take so my pet doesn’t feel pain related to surgery/injury/infection/chronic disease?

Your pet’s comfort is a priority for us. Using our knowledge of pain medication and pain relief strategies, we do everything we can to prevent and manage your pet’s pain…
I’m worried about my pet’s upcoming surgical procedure. What do you do to help ensure your patients’ safety during surgery?

The veterinary team at our Toronto clinic takes every precaution so that your pet receives the highest-quality care. We perform a physical exam and strongly recommend preanesthetic testing before surgery…
I think my pet ate something that’s making him/her sick, and he/she has lost consciousness/is having seizures/trouble breathing. What should I do?

During normal business hours, bring your pet in to our Toronto clinic immediately. Call us right before you leave or while you’re on your way to help us prepare for…
I think my pet ate something that could be poisonous, but he/she seems fine. What should I do?

Don’t panic, but call us right away. If it’s outside our normal business or emergency hours, please call The Veterinary Emergency Clinic in Toronto. You can reach the VEC at…